This post is dedicated to the inefficiency at the much celebrated Netaji Subhash Chandra Bose International airport .. The airport is named after perhaps the most disciplined and organised of the Indian freedom fighters - but clearly they didnt think beyond the naming.
For those who dont know what this is - its the Kolkata international airport.. not really an airport by itself - essentially an extra door to the right of the domestic terminal that leads to the same runway..
When u first enter - the entire place looks completely empty apart from the people who lurk around smoking a bidi and offering to push ur trolley for 20 bucks.. and then when u approach the twenty odd counters to check in - you realise that they are operating only one counter.. and for some vague reason - there are 6 people peering over the shoulder of some poor new hire who is struggling to figure out what a boarding pass is.
On closer inspection, you notice that the state of the art computers are put to great use - as tea cup holders, filing cabinets and in some places as seats as well - and given that their systems were already overloaded with other things - they had to declare it as a "manual check in" day - which meant that the wait increased from 1 hr to 2.
10 mins before take-off time, I get to the counter and ask for an upgrade to business class (am willing to pay the extra amount of course!) - and am given 6 reasons why business is not worth it - 'sir, the service is the same', 'sir, this is all marketing tactics, sir' , 'sir, the food service today isnt that good' blah blah... man - some1 from SIA should have been there...
finally, it turns out that they had already printed a boarding pass for every1 and so would need to give me another one (which would need one of them to walk 100 m to the closest stack of empty ones..)
thankfully nothing else happened and we took off only 30 mins from planned departure - of course after being forced to fly economy and took 4 security checks of my laptop...
Nett of all, not a very fun experience - something Buddhadev should seriously think - before we starting to tout ourselves as the next big destination - for business and leisure.. giving land to Tata motors and creating SEZs for s/w companies isnt everything ..
ps. No one dare make a sarcy bong commment, or even communist ones.. hmmpf!
Subscribe to:
Post Comments (Atom)
3 comments:
hehe, sorry but pre-emptive try of no avail!
don't be so uncharitable toward your slisha (just a lil bit ya know, as your paunch stands to testimony :P) lazier bros, if maach-bhaat is all it takes to make 'em happy, you can't blame 'em for not going the extra mile na :P
oye start writing more frequently so that i can nominate your blog for the "BLOGGYS" :P
Come back dude! u have been in Singapore for too long!
PS: Read carefully what I have written!
Post a Comment